Last updated: 2025-03-27
At RMZ Informatique Inc., we place great importance on the protection of your personal data. This privacy policy explains what information we collect, how we use it, and the measures we take to protect it. By using our services, you agree to the terms of this policy.

1. Information Collected

We collect the following types of data:

Personal information: Name, surname, email address, telephone number, postal address, etc., provided when creating an account or when placing an order.

Payment information: Credit card details or other payment methods (processed via secure providers).

Device information: IP address, browser type, operating system, and data relating to browsing on our site.

Repair-related data: Device serial number, reported problems, and repair history.

2. Use of Data

We use your data to:

Process your orders and track deliveries.

To communicate with you regarding services, promotional offers or important updates.

Improve our website and personalize your user experience.

To provide and improve our repair services.

Ensure compliance with legal and regulatory obligations.

3. Data Sharing

Your data will never be sold. However, it may be shared with:

Service providers: Delivery companies, payment platforms, or other third parties necessary to provide our services.

Legal authorities: In case of legal obligation or to protect our rights.

4. Data Protection

We implement security measures to protect your data, including:

Encryption of sensitive data (for example, during transactions).

Access to personal data is restricted.

Regular monitoring of our system to detect potential vulnerabilities.

5. Your Rights

In accordance with applicable regulations (including the GDPR), you have the right to:

Access your personal data and request a copy.

Correct inaccurate or incomplete data.

Request the deletion of your data (subject to legal obligations).

You object to their processing for marketing purposes.

File a complaint with the competent authority.

To exercise these rights, contact us at info@rmzinformatique.ca.

6. Cookies

Our website uses cookies to improve your experience. You can change your cookie preferences at any time through your browser settings.

7. Policy Amendments

We reserve the right to modify this policy at any time. Changes will be posted on this page with an update date.

8. Contact

For any questions regarding this policy or your personal data, please contact us:

Email: info@rmzinformatique.ca

Telephone: 581-922-1499

Address: 72 Chemin des Îles, G6W 8C3, Lévis, Quebec, Canada

Thank you for trusting RMZ Informatique Inc. for your computer purchase and repair needs.